Privacy Policy

1 Information We Collect

We may collect the following categories of information when you visit our website or place an order:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address

Transaction Information

• Order history
• Payment confirmations

Technical Information

• IP address
• Device type and browser information
• Site usage activity

2 How We Use Information

We use collected information to:

• Process and fulfill orders
• Provide customer support
• Communicate order confirmations and updates
• Improve website functionality
• Detect fraud and maintain platform security
• Comply with applicable laws and regulations

3 Payment Processing

All payments are processed securely through third-party payment processors. Virent Research does not store credit card or payment information on our servers. Payment data is handled exclusively by our processor in accordance with PCI-DSS standards.

4 Information Sharing

We do not sell or rent your personal data to third parties.

We may share information only as necessary with:

• Payment processors (to complete transactions)
• Shipping carriers (to deliver your order)
• Fulfillment partners (as applicable)
• Analytics providers (to improve the site)
• Legal authorities when required by applicable law

5 Cookies & Tracking

We use cookies and similar technologies to:

• Maintain session integrity (e.g., shopping cart)
• Analyze site traffic and usage
• Improve user experience

You may disable cookies through your browser settings; however, certain features — including the shopping cart — may not function properly if cookies are disabled.

6 Data Retention

We retain personal information as long as necessary to:

• Provide our services
• Maintain account and order records
• Comply with legal obligations
• Resolve disputes or enforce agreements

When personal data is no longer required for these purposes, we take reasonable steps to delete or de-identify it.

7 Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect the personal information we hold. However, no data transmission or storage system can be guaranteed to be 100% secure. By using this website, you acknowledge and accept this inherent risk.

8 Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal requirements)

To exercise any of these rights, please contact us: